Underground Storage FAQs

• Our underground facility provides a unique cost-effective way to protect your investment against the harmful effects of winter weather.
• It eliminates the need to winterize your recreational vehicle as the ambient underground temperature is 54 degrees.
• Our dedicated team, simplified pricing, transparency of storage, and client choice in storage provide you with the best storage experience.

The fastest way to schedule is through our online portal. You can see all of your options, reschedule if your appointment (as long as your it is not within three days), and receive confirmations to your email/phone. You are also welcomed to call in to speak with our amazing customer service associates.

No, there is not a fee for Escort or Easy Park currently. If we charge a fee someday, it will be done to help us balance our labor with the demand for the service.

Unit has to be removed from the lot by midnight of your move out day.

An attendant will direct you to the proper lot for pickup.

No, your move out is covered in your storage agreement.

Yes, we require 3 day notice so we can prepare final invoicing and move any units that may be blocking your unit.

No. We are not prepared to take reservations for the fall. We would like to get back to taking reservations and will do so when we can be transparent about how many spaces we have in the mine that can fit your unit, and we feel confidently we can honor the reservations we take. This applies mainly to units over 11 feet tall. We have thousands of parking spaces for units that are not over 10 foot 8 inches tall.

Yes. We are trying to invoice everyone properly for their final month. We are offering discounts and refunds based on which week of the month you move out. Please try to pay your invoice before coming to pick up your unit. If you paid for a full month, but move out early, you will be issued a refund on the following Monday. If you have questions about refunds, staff can explain in detail when you are on site.

Tuesdays, Thursdays, Fridays, and Saturdays until 10:30. Contact us for more details.

Cancellations or rescheduling can be done on our website if it is more than three days from your appointment. Cancellations by phone less than 24 hours before your appointment will result in a $30 cancellation fee.

You should receive your final invoice no later than two days prior to your move out. We will try to invoice you for the exact amount you owe, but refunds and partial refunds will be issued on the following Monday after your move out.

Note: if you have additional questions, please call our Customer Service team to discuss. If you think we missed something on this FAQ, let us know so we can add to this list!

Climate controlled storage is our premium storage option. Here’s why:

• It’s available year-round.
• The controlled environment greatly reduces the risk of mold and mildew.
• The humidity levels in our enclosed rooms are continually monitored to ensure proper humidity levels are maintained.
• Average humidity in this area is 65%.
• Desiccant products are not required but are considered an added layer of protection for your unit.
• Maximum unit height is under 11’ 5″.
• Cars, motorcycles, jet skis, and snowmobiles must be placed in humidity-controlled storage.

Non climate controlled storage is our budget-friendly underground storage option available for boats and RVs. Here’s why:

• Unconditioned storage is available from September 1st – May 31st. It is not available during the summer months due to the high humidity levels.
• The underground ambient temperature is 54 degrees. Humidity is not controlled or monitored in the unconditioned areas.
• Winterization of your vehicle is not necessary.
• The humidity levels in this section are significantly higher as it is based on the outside temperature.
• There is a risk of mold and mildew with this type of storage.
• We recommend utilizing a desiccant product to assist with moisture control.
• Maximum height is under 12’ 5″.

• Use our online portal or email info@bradysbend.com for the link to booking your service.
• Select the service and appointment time you would like to book.
• Input all of your necessary information into the form.
• Review that all info provided is correct and select submit to confirm.
• Storage payments are nonrefundable.
• Scheduled appointments are required for unit drop-off.
• There is a $75 rush fee applied to any walk-in without a confirmed storage space or scheduled drop-off appointment.

There is no minimum stay requirement, and lease terms are flexible with month-to-month options.

Take a look at our Pricing page on our website for detailed information about the available storage types. Prices vary based on the height and length of your recreational vehicle. For specific unconditioned over-height spaces, which are limited, please consult with our storage specialist to discuss rates and availability.

• Autos, motorcycles, jet skis, and snowmobiles are not measured. The prices are based on the vehicle type, not measurements.
• RV’s, boats, and other items are measured for height and length to confirm your monthly storage rate.
• Height is measured from the ground to the highest point (top of the AC)
• Length is measured end to end (tip to tail)
• All units must be measured prior to entering the underground facility.

• Brady’s Bend Underground Storage proudly supports our military, and we thank you for your service.
• A 10% discount is offered to all active-duty military.
• A 5% discount is offered to all veterans.
• Valid Military ID will need to be verified.

Upon request, we can provide you with a quote for long-term storage.

Specific vehicle preparation and requirements are based on the unit type and storage selected. Please visit the “Tips & Tricks” section of our website for more specific details. Here is the basic information for every vehicle.

• A clean and dry unit (inside and outside) gives the best storage experience.
• Remove all garbage and perishable items.
• Clean all surfaces with mild soapy water to remove sunscreen lotions and oil products. This can contribute to mold/mildew. Refrain from using Armor-All.
• Spray the interior with a disinfectant.
• Damp rid desiccant products are highly recommended to assist in absorbing moisture in your unit.
• Label all personal wheel chocks and hitch blocks left with your unit for storage.
• Remove all valuables.

Easy Park Service:

• For your convenience, we offer an easy park service. This is a convenient way for you to drop off your unit with what works best for your schedule.
• After completing your storage agreement and payment, you can schedule your drop-off based on your availability – daytime, nighttime, or weekends.
• You park your unit in one of our designated parking areas, attach one of the hitch locks (if you prefer), and we will park it in the mine for you.
• There is an applicable easy park service fee for autos and motor-homes.

We offer the following fee-based services:

• Vehicle start-ups – you decide the frequency.
• Mid-season unit checks with desiccant changes.
• Assistance with low tires and dead batteries
• We also partner with Seybert Automotive Services and Allegheny Power Sports to assist you with the routine maintenance and annual state inspections for your vehicle.

We offer the following retail items to assist with items forgotten:

• Sheets of plastic to protect against dust.
• Fuel and marine stabilizer.
• Damp rid desiccant buckets.
• Hitch pins and locks.

• You can schedule an appointment for a unit visit during our normal business hours Tuesday – Thursday.
• All visitors are required to be escorted to their unit.
• The technician will remain with you during your visit. No one is permitted in the facility without an escort.
• The allotted time for a visit is 30 minutes.
• Unit visits are not permitted during our heavy traffic seasons.
• No maintenance is permitted in the storage area.
• There is an applicable visit service fee.